OFFICE POLICIES
Thank you for trusting us with your care. We look forward to serving your needs and want to help your visit with us go smoothly. Prior to your visit, please keep the following office policies in mind.
Arrival Time: We recommend that you arrive 15 min prior to your appointment.
Arrival Time: We recommend that you arrive 15 min prior to your appointment.
- What To Bring: Please bring a list of your current medication and dosage information. You may also download a copy of our forms and bring them with you prior to your appointment.
- Emergency Cancellations: We understand that there are situations where you are unable to make your appointment. If an emergency arises and you are unable to make your appointment time, please let us know by calling our office as soon as you can. Otherwise, appointments need to be cancelled at least 24 hours prior to your appointment time.
- No Show/Cancellation Policy: For new patients who no show/cancel within less than 24 hours prior to their appointment time, we reserve the right to refuse service. For existing patients who no show/cancel with less than 24 hours, we give 3 allowances prior to charging a $25 fee.
- Medication Refills: For refills on your medication, you must plan ahead. Our office requires 7 days to refill a prescription. After 90 days from the original prescription date, you must schedule an appointment for a follow up visit prior to an authorization for a medication refill.
